After a successful sign-in the portal opens your files page — a table listing every .ddd driver-card file you have ever uploaded to your TachoData account, with the most recent at the top.

What you see in the table

Each row of the file list shows the following columns:

File name — the original filename generated by the mobile app at upload time (encodes date, time, card ID, device type, etc.)
Driver card — the driver card number, e.g. HUG00002396690. One file corresponds to one card.
Size — the file size in kilobytes
Uploaded — date and time of the upload, formatted in your current language convention
Actions — the Download button (see the next manual page)

Where do the files come from?

Every file that you ever uploaded to your TachoData account through the mobile app appears here. The web portal only displays and offers downloads — uploading is still done from the mobile app (USB card reader, Bluetooth, or direct tachograph download).

One account, one driver card

TachoData's business model binds one driver card per account. Within any given month the account accepts only that same driver card — managing multiple drivers in parallel under a single account is not supported. If you are a company that needs to handle several drivers, each driver must use their own TachoData account with its own subscription.

If you change country, or move to a member state whose driver-card re-issue process does not preserve the previous card's serial number — so the new card carries a different identifier — you can switch to the new card at the next monthly billing cycle. An active subscription is bound to one specific card, and the monthly turnover is the natural moment for the switch.

Subscription information

A banner above the file list shows your subscription status. With an active subscription it appears in a green bar — and, if there is an end date, it also shows it (e.g. “Active until 2027-05-30”). If there is no active subscription, an amber notice indicates that some features require one; you can subscribe in the mobile app.

TachoCopilot analysis TachoAI only

With an active subscription, a TachoCopilot button appears in the Reports row. One click opens the AI-assisted analysis in a pop-up — straight from your most recently processed driver card, the same analysis you know from the mobile app.

The pop-up switches between two views:

Infringements — the list of committed offences by severity, with the official name and a detailed explanation.
Possibilities — the current snapshot and planning: how much longer you may drive, when a break or rest is due, and how your weekly limit is developing.

The analysis runs a real simulation, so after you start it, it can take a few minutes — until then the pop-up shows an “analysis in progress” message. If you have no processed driver-card file yet, upload a .ddd file first and wait for it to be processed.

Need to manage multiple drivers as a company?

If you would like to manage several driver cards within one company, please let us know by email — a dedicated fleet workflow is in development and we are happy to take your needs into account.